Comprehensive after-sales service
When products are delivered to customers, it doesn't mean the end of our service. It's a new beginning.
CHAOXIN Locks provides customers with comprehensive after-sales service, and establishes a perfect tracking system to ensure that our products will always be in the optimal operation state.
Traceability of component materials
CHAOXIN Locks's quality management system ensures that the raw materials used and their certification sources can be traced. These traceability documents can be submitted to the customer and help the customer to check the consistency of component materials.
Focus on customers, focus on customer needs, establish customer demand oriented service process, improve the innovation ability of customer service and marketing, and then build a strong integrated customer service system.
Provide customers with convenient and high-quality services
Provide enterprises with comprehensive and accurate market quality information
CHAOXIN Locks adheres to the principle of "customer-oriented" to build a global service system. By integrating domestic and foreign service resources, it has built three sharing platforms: logistics center, service center and call center to provide customers with high-quality one-stop service. CHAOXIN Locks will integrate the concept of customer service into all business links such as enterprise research and development, manufacturing, sales and service, and each business link is customer-centric, to maximize the pursuit of customer satisfaction and customer loyalty.